How to place a Custom Order

1.  Complete the Custom Order Request Form and send us your design, inspiration photo, or a description of what you want.

Include: 

• Item type (hat, sweatshirt, shirt, bag, etc.)

• Colors or style preference

• Deadline (if you have one)

We'll review your request and confirm the best options for materials, sizing, and stitchability.

​2.  Receive your Quote

• Cost of blank item

• Digitizing fee (if needed)

• Stitching cost

• Estimated Turnaround time

​3.  Pay the Deposit

• A 50% non-refundable deposit is required to begin all custom orders. This covers:

  • Ordering your blank item​

  • Digitizing and design setup

  • Materials and machine time reserved for your project

• Digitizing-only projects require full payment in advance

4.  Approve your mockup

• Before stitching begins, you'll receive a digital mockup for approval

• One minor revision is included; additional revisions may have a small fee depending on complexity

​5.  Production Begins

• Once your blanks arrive, I begin stitching your order

• You'll receive updates at each stage so you always know where your project stands

​6.  Final Payment & Pickup/Shipping

• When your order is complete, the remaining balance is due

• Orders are released once final payment is received